Our Privacy & Security Policies

Document Version 2.0.0 - Effective From 2018.05.21

Note: GDPR compliance is an evolving process and we expect to update this document as further advice and examples become available from the UK Information Commissioner's office.

Privacy Policy

This privacy policy sets out how Turnwright Limited uses and protects any information that you supply when you use this web site.

Turnwright Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site, then you can be assured that it will only be used in accordance with this privacy statement.

Turnwright Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26th October 2011.

What we collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to any queries you make, customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• Improving our products and services.
• Periodically sending promotional emails about new products, special offers or other information, which we think you, may find interesting using the email address, which you have provided.
• Contact you by email, phone, fax or mail for market research purposes. We may use the information to customise the web site according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable internal physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

This web site uses temporary session cookies that remain on your computer for only as long as you are visiting our site. These cookies allow us to track site visitor numbers and page viewing trends and are deleted once you have left our site. We do not use permanent cookies.

Links to other web sites

Our web site may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the web site in question.

Controlling your personal information

You may contact us at any time to control the manner in which we use your information. For example if you wish to filter or stop receiving information from us.

You may also request details of any personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you contact us via the details made available on our contact page.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect. Please address requests to Turnwright Limited, Unit 12, Barking Industrial Park, Alfred’s Way, Barking, IG11 0TJ.